Social Housing

We have particular experience of providing asbestos surveying services within the social housing sector. Approximately 70% of our work is carried out to support routine maintenance and refurbishment of residential properties. These are typically social or affordable housing being updated under Decent Homes or other routine maintenance/refurbishment schemes.

We recognise that the premises to be surveyed are people’s homes, and the need to be aware of the occupant’s needs and concerns. Our survey teams follow our Code of Conduct for Working in Occupied Premises which has been integrated into our company induction training, refresher training, toolbox talks and a copy issued as part of our Employee Handbook. All our operational staff have been DBS checked and receive annual customer care training which emphasises politeness, appearance, empathy and respect.

Typically the residential maintenance/refurbishment programmes are also carried out to tight timescales. We are aware that our work typically precedes other disciplines and indeed the building work is predicated upon asbestos survey data that we provide. We understand the importance of providing survey data in a timely fashion to facilitate the work of the contractors that succeed our attendance on site.

During the planning stage, we make sure we allocate sufficient resources to ensure that appointments are honoured, which benefits community relations. We have established systems and relationships with bulk sampling suppliers, enabling us to deliver results within 24-48 hours. This ensures our work does not delay or disrupt the contractors’ schedule

For example, to enable a refurbishment programme at an estate in Bow, London E3 to “hit the ground running” we devised and implemented an accelerated works campaign. We deployed a team of three lead asbestos surveyors for the first six weeks of the programme to carry out mixed R&D and management surveys.